Refund policy

Return and Refund Policy

 

Effective Date: [September-2024]

 

At [megabazar.shop], we want you to be completely satisfied with your purchase. If you are not satisfied, this policy outlines the process for returning products and requesting refunds.

 

  1. Eligibility for Returns

You may return items within [ 15 ] days of receiving your order for a refund or exchange, provided they meet the following conditions:

 

- The item is unused, in its original packaging, and includes all tags, labels, and accessories.

- You have the original receipt or proof of purchase.

 

  1. Non-Returnable Items

Certain items are non-returnable, including:

 

- Items marked as final sale.

- Products that have been opened or used, unless defective.

- Custom or personalized items.

 

  1. Return Process

To initiate a return, please follow these steps:

 

  1. Contact Us: Reach out to our customer service at [megabazar.shop] or [+923086381118] to request a return authorization.
  2. Provide Details: clude your order number, the reason for the return, and any supporting information (e.g., photos of defective items).
  3. Return Shipping: You will be provided with instructions for returning the item. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part. 

 

  1. Refund Process

Once we receive your returned item, we will inspect it to ensure it meets our return conditions. If approved, we will process your refund:

 

- Refunds will be issued to the original payment method within 5-10 business days

- If the return is not approved, we will contact you with the reason and may offer to send the item back to you.

 

  1. Exchanges

If you wish to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the replacement item.

 

  1. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within [1 to 3 ] Hours of delivery. We will arrange for a replacement or refund at no additional cost to you.

 

  1. Changes to Return and Refund Policy

We reserve the right to update this policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

 

  1. Contact Us

For any questions or concerns regarding our return and refund policy, please contact us at:

 

     Email: [megabazar57@gmal.com]

    Phone: [+923086381118]

     Address: [Jatt naka near lucky shadi hall hala new]

 

Thank you for choosing [megabazar.shop].